warranty-policy - Carbonbicycle Online Shop

Wheels/Rims/Handbars/other components : 1 year warranty

Frames: 1.5 year warranty

Any quality issues occurs within 30 days since the delivery at your address, Carbon-Bicycle is obligated to replace free necessary components, and customers have to pay only one-way shipping costs for the products back to us, if the return is necessary. 

Any quality issues occurs within 30 days to 12 months for wheels/rims/handlebars/other components, Carbon-Bicycle is obligated to replace free necessary components, while shipping costs are supposed to be paid by customers.

(attention: in the case above, only the components are free to replace for customers, but NOT the entire products. For instance, the rims are free to replace if they are in problem, NOT the whole wheelsets to replace)

In case of bad luck of accidents cause damage or failure within the warranty time, Carbon-Bicycle is willing to replace necessary components at a low price, and shipping costs should be paid by customers.

However, the warranty does not cover:

1. Improper assembly or follow-up maintenance or maintenance by an unauthorized technician.

2. Installation of parts or accessories not originally intended for, or compatible with, the wheels as sold.,

3. Damage or failures caused by a crash, impact, abuse of the product, non-compliance with manufactures specifications of usage or any other fractious reasons.

Customers are considered to be fully aware of all the sale conditions above and to fully agree to all this warranty policy, if customers complete a purchase with us on this website. Thank you for reading this policy carefully before a purchase.